How to Pay on Digi.co.ke

We’ve made it easy and secure for you to pay for your favourite gadgets and electronics on Digi.co.ke. Whether you prefer MPESA, Airtel Money, Debit/Credit Cards, or even Bank Transfers, we’ve got you covered—thanks to our trusted payment partner, PesaPal.

Here’s a step-by-step guide on how to complete your payment:

1. Add Products to Your Cart

• Browse our range of electronics and click “Add to Cart” on the items you want.

• Once you’re ready, go to your Shopping Cart and click “Proceed to Checkout.”

2. Enter Your Billing Details

• Fill in your Name, Phone Number, Email Address, and Delivery Address.

• Make sure your contact details are correct so we can reach you easily.

3. Choose “PesaPal” as Your Payment Method

• On the payment page, select PesaPal as your preferred payment option.

• Click “Place Order”—you’ll be redirected to a secure PesaPal window to complete payment.

4. Select Your Preferred Payment Option

On the PesaPal checkout screen, choose one of the following:

MPESA

• Choose MPESA.

• Enter your phone number to request an STK push on your phone.

• You will receive a prompt. Enter your MPESA Pin to complete the payment

• Press  Send. Done!

• You will receive an SMS from MPESA confirming your payment.

Your payment will reflect automatically within seconds.

Airtel Money

• Select Airtel Money

• Follow the on-screen instructions to complete payment using your Airtel line.

Debit/Credit Card (VISA/MasterCard)

• Select Credit/Debit Card

• Enter your Card Number, Expiry Date, and CVV

• Approve the transaction with your bank’s OTP (One Time Password) if prompted

Safe, encrypted, and instant.

Bank Transfer (For Large Orders or Institutions)

• For bulk purchases, you can choose Bank Transfer

• You’ll receive our bank details via email or SMS

• Send your payment and share the transaction receipt with our support team for verification

5. Payment Confirmation

Once your payment is successful:

• You’ll be redirected back to Digi.co.ke

• You’ll see a Thank You page with your order number

• You’ll also receive a confirmation email with your order and payment details

If you don’t receive confirmation within 5 minutes, please contact us on 0722 000 000 or email support@digi.co.ke

Safe. Fast. Reliable.

We use PesaPal to ensure your payments are encrypted, secure, and seamless. You’ll never need to worry about payment fraud.

💬 Need Help?

Got stuck while paying? No worries! We’re here to help.

Call or WhatsApp: 0722 000 000
Email: support@digi.co.ke
Live Chat: Available on the bottom right corner of our site

Thank you for shopping with Digi! Whether you’re grabbing a new phone, laptop, or smart accessory, we’re committed to making your buying experience smooth from start to finish.