How to Place an Order on Digi.co.ke

Ready to grab your next phone, laptop, or smart accessory? Placing an order on Digi is easy, fast, and secure. Follow the steps below to complete your purchase in just a few clicks.

1. Browse and Choose Your Product

• Visit our Shop or use the Search Bar to find what you’re looking for.

• Click on the product to view full details, specs, and images.

• Click “Add to Cart” to include it in your shopping cart.

Tip: You can add multiple items to your cart before checking out.

2. View Your Cart

• When you’re ready to check out, click the Cart icon at the top right corner of the website.

• Review the items in your cart and update quantities or remove products if needed.

• Click “Proceed to Checkout” to move to the next step.

3. Fill in Your Details

• Enter your Name, Phone Number, Email, and Delivery Address.

• Double-check your contact information so we can reach you with updates or delivery instructions.

4. Choose Your Delivery Method

• Select your delivery location.

• Delivery options, estimated timelines, and applicable charges will be shown based on your area.

5. Select Your Payment Method

• Choose PesaPal to pay via MPESA, Airtel Money, Debit/Credit Card, or Bank Transfer.

• Click “Place Order” to continue to the secure PesaPal payment gateway.

Need help with payments? Visit our How to Pay page for a step-by-step guide.

6. Order Confirmation

• After successful payment, you’ll see an Order Confirmation screen with your order number.

• A confirmation email or SMS will be sent to you with all the order details and receipt.

7. Delivery and Tracking

• Once your order is confirmed, we’ll start processing and dispatching it as quickly as possible.

• You’ll receive delivery updates and tracking information via SMS or WhatsApp.

Need to Make Changes?

Made a mistake or want to modify your order? Reach out to us immediately:

Phone/WhatsApp: 0722 000 000
Email: support@digi.co.ke

Shop with Confidence

At Digi.co.ke, we’re committed to making your online shopping experience smooth, secure, and reliable. With fast delivery, flexible payment options, and helpful customer support, we’re here to serve you.